Privacy Policy
Effective Date: January 1, 2026
Downeast Design respects your privacy. This page explains what information is collected when you use this website, how it is used, and what rights you have regarding your data.
Information We Collect
When you choose to submit your contact information after receiving a quote, or when you use our contact form, we may collect the following information:
- Name
- Company name
- Email address (verified using a confirmation code)
- Phone number (optional)
- Project details and descriptions
- Social media or website links you provide
We do not directly collect IP addresses or detailed browser data. However, our hosting provider and analytics tools may collect limited technical information automatically.
How Your Information Is Used
Your information is used only for legitimate business purposes, including:
- Generating and delivering website quotes
- Contacting you about your project
- Responding to inquiries
- Sending you a copy of your submission if requested
We do not sell your data or use it for unrelated marketing.
Email Verification
After you receive your estimated quote, you may choose to move forward by submitting your contact information. At that stage, you are asked to verify your email using a one-time code.
This process confirms that you control the email address provided and allows Downeast Design to follow up with you regarding your project.
Data Storage
Your submitted information is stored:
- In a private email inbox
- In a secure database on our server
Access to this information is limited to Downeast Design only.
Data Sharing
We do not sell, rent, or share your personal information with third parties.
Your data may pass through technical services (such as hosting and email systems) strictly for the purpose of operating this website and delivering your request.
Data Retention
We retain submitted information indefinitely, or until it is no longer needed for business purposes.
Your Rights
You have the right to:
- Request access to your data
- Request corrections to inaccurate information
- Request deletion of your data
To make a request, please use our contact form.
Third-Party Services
This website relies on trusted third-party providers to operate:
- DreamHost (web hosting and infrastructure)
- Google Search Console (basic analytics and site performance monitoring)
These providers may collect limited technical data such as browser type, device information, or general usage patterns to help maintain and improve the website.
Downeast Design does not use these services for advertising or user tracking beyond basic site functionality and performance monitoring.
Cookies
This website does not use cookies for tracking or advertising. Basic session functionality may be used where necessary for site operation.
Intended Audience
Our services are intended for users in the United States and are not directed toward individuals under the age of 18.
Changes to This Policy
This policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.
Contact
If you have questions about this policy or how your data is handled, please use our contact form.